Meet and greet Siti Shaban, receptionist, Alfajiri Villas Resort, Diani

Meet and greet Siti Shaban, receptionist, Alfajiri Villas Resort, Diani
Photo: PHOTO/COURTESY

What is your profession?
I studied Front Office management, Tourism and Hospitality in college. I have worked as a receptionist in different hotels for the last eight years.
How is the traffic of guests at Alfariji?
We have several guests occupying our villas. This is a very private facility and accommodates a minimal number of guests but we are fully booked up to end of October.
You keep hosting world celebrities. What is unique at your facility?
Alfajiri is a private resort, with a nice environment. It’s an all inclusive facility — you get luxurious accommodation and facilities within the resort.

Most of these celebrities love staying in private places during their holidays (to avoid para paparazzi and wild fans) that is why they like coming here. Last year, we hosted the hip hop musician Angelina Jolly was and early this year Yaya Toure, the Manchester City footballer, among others.
Tell us about domestic tourism
It has been a booster to us and we depend on it.  Although we can now see some recovery in the industry, with more international tourists arriving, domestic guests especially from upcountry remain our major clients.
What are your expectations from the Magical Kenya Travel Expo set for Diani in two week’s time?

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It’s a good strategy for the tourism stakeholders in Diani as it will create an opportunity of marketing Diani and the entire Coast. We were mostly affected when the industry was crippled by insecurity fears and travel advisories.
What are your suggestions to the government to improve the industry?

The national government should enhance security so that the crisis witnessed in our countrydoes not recur. The Kwale county government is trying hard; currently, they are training 2,000 beach operators around Diani beaches in a workshop that has taken six weeks.

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This is a campaign against harassment of visitors along the beaches, which many of our guests have complained of.
We have also seen installation of solar street lighting  along the Diani beach road.

Now they should consider employing rescue teams and life guards to be attached to public beaches since there are none currently and it is risky for visitors. Many lives have been lost due to lack of such teams in public beaches .

Post source : Munira Mandano @PeopleDailyKe

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