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Meet and greet Titus Kangangi, CEO, Diani Beach Resort

Briefly tell us about the awards your resort won recently.
Diani Beach Resort won three awards from the World Trip Advisor. These are the Leading Beach Resort in Kenya, Leading Spa Resort in Africa and the Most Luxurious Beach Hotel of the Year, twice in a row 2014 and 2015.

How will you maintain all these titles?
We are working hard to maintain our position by having a continuous training of brand standards so that we do not drop the ball. Through this, I  am sure we will maintain our top ranks.

Soon, there will be a Star Rating of the different hotels in the South Coast.  Do any hotels  here rate as Five Stars?
In the South Coast I can list a few hotels such as Almanara Resort and Diani Beach Resort, which can be rated as Five Star class hotels.  At Diani Beach, we already have all the best qualities that a Five Star hotel requires.

How does Diani beach handle the beach boy menace along the shores?
Most guests complain about harassment by beach boys and operators but at Diani Beach we have decided to accommodate them within the facility. We have even trained them so they sell their curios to the guests without harassing them and we do not allow stranger beach operators  here.

What of domestic tourism and its contribution to recovery of the industry
It has been the heart beat of tourism for the last three years.  As we are all aware,  the world economy is tourism-driven, therefore, we are still encouraging the local guests to continue promoting the tourism market even when international tourists are back.

What is unique about your resort?
Diani Beach has got a world class health club known as Maya Spa, which has been ranked the best in the continent. We also have exciting water sports activities and for those travelling with their families, we have a children’s club called Jumbo. Movie lovers have an opportunity to watch in our Cinemax that accommodates 40 guests, we also have a fully-equipped and aerobic gym together with a casino.

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